We consider our customers as the most important people we know. It is their loyalty and trust that have made referrals such an integral part of our business growth.
Referrals are also one of our best forms of advertising because with your help, we're able to find other good customers like yourself without having to spend money for huge yellow page ads and such.
You'll love our Colony Cool Cash Referral Rewards program because we've designed it with a unique twist that makes the program even more valuable. When you refer a new customer to us, you'll receive a reward in the form of a Colony Cool Cash Certificate that never expires.
And the twist... The new customer you refer will also receive a reward in the form of an instant discount off their service visit!
Fill in your name and address on our Referral Rewards cards and keep the cards handy such as in a purse, wallet, glove box or desk. When you hear of someone needing air conditioning or heating help who has not yet used our company, you can give them one of the referral cards with your name on it. They in turn will present this card to our technician upon completion of their service visit at which time we'll take a special instant discount off their bill. They save money and you do too because when a referral card is redeemed, we'll send you $25 in Colony Cool Cash which may be used to purchase any of our services or products. Colony Cool Cash never expires and there's no limit to the amount of "cash" you can collect. For more details, see guidelines listed below.
Ready to get started? Already know of a neighbor, friend or co-worker who could use our services? You can start passing out referral cards now. Just click here and we'll send a supply of Referral Cards right away. We can also email a Referral Card, or you can get them from any employee. We appreciate your loyalty and look forward to taking care of the new customers you refer to us. We promise to do our very best to continue to earn your trust and the trust of those you refer. Thanks for your support!
Program guidelines (italics with asterisks indicate program details that were given high marks for easy participation, ease of use, less restrictions and an overall better value):
Referral Definition:a referral is defined as a new customer to whom you have personally communicated with in regard to the recommendation of using our company. Referring yourself is not considered a referral.
Qualifications: the person you refer must be a NEW customer who has not yet used our company and who resides within our service territory. The new customer must make apurchase of any value* of any of our hvac products or services*.
Referral Reward Cards: Colony Cool Cash Referral Rewards are given only upon presentation of the official Referral Card. Cards are easy to obtain through our website, mail, any employee, or email*. If you are not able to physically pass your card to a new customer at the time of need, just send us an official Referral Rewards card with your name and address listed and also include the name of the NEW customer*.Once we verify that they are indeed a NEW customer who has made a purchase, we'll send you a Colony Cool Cash Reward Certificate. The NEW customer, however, will not receive an instant on-the-spot service discount since they did not present the card at the time their service was rendered.
Colony Cool Cash $25 Reward Certificates: certificates must be presented at the time of purchase and may be presented collectively if you have more than one. They may not be applied to previous purchases as a "refund", may not be reproduced, and they have no cash value. If you would like to use your Reward Certificate(s) and also have other Colony A/C offers, coupons, discounts, or promotions, you can choose 1 to use now (either the certificate(s) or other Colony A/C offer) and save the rest for use at a later time. Rewards that are lost or stolen cannot be reissued or credited to any account. If you forget to present your Reward Certificate at the time of purchase, just save it for the next time you need us. Additionally, Colony Cool Cash $25 Reward Certificates may be used by you or may be passed on to someone else*. Reward Certificates never expire* and there is no limit to the number you can use*!
We reserve the right to modify this program or guidelines with or without notice. Other restrictions may apply.