Fixing Furnaces in North Dallas Since 1977
Exceptional Furnace Repair in Frisco
It’s the middle of December on the coldest night of the year. You hear your furnace cycle on, then stop abruptly without doing anything.
Uh oh.
It doesn’t get below freezing very often in North Dallas, but when it does, you want to make sure your heater is working properly. If your furnace is not heating up or has suddenly stopped working, you need to get it fixed promptly.
For rapid furnace repairs, you don’t want to settle for anything less than awesome service. You deserve the best! That’s where Colony Air Conditioning & Heating comes in. Our heating technicians are dedicated to providing the best furnace repairs in Frisco, Plano, and Carrollton. You can trust our NATE-certified technicians to handle everything from fixing a pilot light to replacing a worn-out blower motor.
Why Colony Is an Excellent Choice
Colony has been providing furnace repair services in the Frisco area for 48 years. How does a heating and AC company last that long in the North Dallas area? The simple answer is by doing more than just “enough.” We make sure every ac service more than meets your expectations.
But what does that mean, exactly? Here are a few things that set us apart from other heating contractors in Frisco:
- Excellent Furnace Services - Many heater repair companies will do just enough to get your furnace running again, technically. We don’t do that. Each of our technicians is fully certified and trained in HVAC best practices, ensuring that every job is done correctly. “Good enough” isn’t good enough when it comes to furnace repair and installation in Frisco. At Colony, we make certain our heating services last.
- Customer First Approach - In addition to our expertise, we also promise the best possible customer experience. We’re tidy and polite when we’re in your home, and we treat your family with respect. When you call, we listen to understand your needs and respond with care. Our heater repair experts are fast, friendly, and treat their job like an art form.
- Complete Integrity - In everything we do, we make sure we take care of our customers. Central to that is always acting with integrity. From diagnosing your furnace problems to providing estimates, you can expect total transparency from start to finish. You will know exactly what your options are and how much they will cost. This principle holds true whether you ultimately require a new heat exchanger or a quick repair.
- Enduring Local Presence - Given the competitive nature of heating and cooling in Frisco, it’s common for service providers to come and go. However, we’ve been around since 1977. Our enduring presence here attests to our reliability and skill. Additionally, our central location in The Colony enables us to respond promptly to any furnace issue.
- Furnace Specials - As if our high-quality services weren’t enough, we also offer a variety of furnace repair specials in North Dallas. Looking for "furnace service specials near me"? Our special offers can help alleviate the expense of repairing your system. Check out our printable coupons here!
Certified Award-Winning Furnace Repairs
Colony goes to great lengths to make sure you receive the best possible furnace repair in North Dallas. That includes certifying each of our employees and training them in best practices. Our dedication to quality has earned us numerous awards and recognitions, making us a highly trusted asset to homeowners everywhere from Frisco to Carrollton.
NATE-Certified Technicians
Of the hundreds of thousands of HVAC technicians nationwide, fewer than 10% are currently NATE-certified. Given the stringent requirements for industry knowledge and ongoing training, the NATE HVAC/R designation lets you know you’re getting cutting-edge expertise when you work with Colony Air Conditioning & Heating. Our heating technicians know exactly how to diagnose and repair any furnace in an efficient manner. You benefit from that in the form of fewer breakdowns and longer system life.
Carrier Factory Authorized Dealer
Colony is officially recognized as an authorized dealer by Carrier, one of the leading brands in heating equipment. Fewer than 5% of all HVAC companies in the nation have this designation, putting us in exceptional company. Carrier’s requirements include passing a comprehensive set of examinations and receiving ongoing training. That translates into top-tier expertise and superb service for your family in Frisco, Carrollton, or Plano.
Numerous Awards
Our high standard of quality has resulted in a number of awards, including:
- 14-time recipient of the Carrier President’s Award
- Frisco Style Magazine’s Best of Business Award
- Star Local Media’s Readers’ Choice Award
- Carrier Dealer of the Year in 2015
- Nextdoor’s Neighborhood Fave in 2023 and 2024
- Living Magazine’s Best Heating and Air Company for four years straight
Our owner, Larry Everett, was also inducted into Carrier’s Hall of Fame in 2017—a distinction that only two to three people receive each year!
Reliable Furnace and Heater Repairs in Frisco
With our extensive training and stringent certification requirements, our staff members are well-equipped to handle any problem in the Frisco area. Gas furnaces are especially common in Texas, owing in part to the fact that they’re much cheaper to run in terms of energy costs.
Gas furnaces have their own common issues to be aware of. Some of the problems we frequently deal with include:
Furnace Ignition System Repair
Is your furnace not heating up? That is often an ignition issue. The pilot light may be clogged with debris, or a gas valve might not be operating correctly. We see these issues all the time, and we know how to take care of them promptly. Colony will help you get your Frisco furnace igniting properly again.
Thermostat Repairs
Is your home cold even with the thermostat turned up? Often, it’s a calibration issue. In some cases, the thermostat’s positioning may even be a problem! Our technicians are pros at diagnosing common thermostat issues, including calibration, wiring, placement, and more. Trust our Frisco heater experts to figure out the exact issue and take care of it for you.
Heat Exchanger Repair
The central component to any furnace, electric or gas-powered, is the heat exchanger. If the heat exchanger gets cracked, it’s not only detrimental to your Plano home’s heating system but can also pose a serious health hazard. If your furnace is setting off your home’s carbon monoxide detector, it’s likely a heat exchanger issue. Shut off your heater immediately and call Colony.
Blower Motor Repair and Replacement
Is your furnace making odd noises? Are you getting no hot air from the vents? That could be a sign of a blower motor issue. It may need some cleaning, but sometimes replacement is necessary. We’ll make sure you’re fully informed if that’s the case. Either way, we’ll get your furnace running again ASAP.
Pilot Light Ignition
Older furnaces rely on a pilot light to ignite gas. If the pilot light becomes clogged with dirt, it may result in subpar heating. In extreme cases, it may not even turn on! Fortunately, it’s a relatively inexpensive part, and often it just needs to be cleaned instead of replaced. But the risk of explosion makes this a task best left to a Frisco heating specialist.
Clogged filters or ducts
Dust buildup in the ducts can restrict airflow, resulting in increased pressure inside your furnace. If left unchecked, it could result in significant damage to your Plano heater’s mechanical and electrical components. Clogged filters cause similar issues if left to linger. This is why it’s so important to change them regularly.
Electrical issues
While many furnaces run primarily on gas, they still have electrical components. Motors, sensors, and safety switches all rely on sound wiring, so if that wiring gets damaged, it can impact your Carrollton furnace’s operation. A faulty sensor may even prevent your furnace from running at all!
Furnace Maintenance and Cleaning
Often, the most costly heater problems can be prevented with routine maintenance. Even something as simple as regular dusting can prevent major mechanical failures. We recommend maintenance checks on your furnace at least once per year in Frisco. During our heating inspections, we’ll resolve any current issues before they become expensive problems.
How to Tell if Your Furnace Needs Repairs
Suppose you’re getting subpar heating from your furnace. Or maybe there’s a burnt smell when it turns on. Are those problems you need to worry about? When should you call a professional? Some furnace issues may seem minor, but it’s still a good idea to contact a certified HVAC technician in North Dallas at the first sign of trouble. Here are things that signal it’s time to schedule a furnace repair:
- Random clattering or grinding noises: Odd noises can result from problems ranging from damaged blower fans to issues with ductwork design. For instance, a fan blade could be bent, causing it to collide with other components. Often, however, it’s just debris buildup in your heater. That’s easy to clean out, especially for a skilled Colony furnace repair technician in Frisco.
- Yellow pilot light: Your pilot light must burn at a high temperature for your furnace to work correctly. This high temperature will produce a blue flame. If the pilot light turns yellow, it indicates that the flame is not hot enough and your furnace needs service.
- Odd smells: A burnt smell is typical when your furnace first turns on for the season. But if that smell persists, it’s best to contact a Colony heating contractor. The most likely scenario is that a furnace component needs to be cleaned, but some electrical issues may also cause burning smells.
- Lukewarm air from the registers: Ventilation problems could limit the heat your furnace puts out. Low heat could also result from buildup on your furnace’s burners or pilot light. The way to know for sure is to get in touch with Colony’s Plano heating system experts.
- Short cycling: If your furnace turns on and off frequently, it may have airflow problems. Often, that can be fixed by replacing the air filter or modifying or cleaning the ducts. However, extreme cases may result from improper sizing or installation. Frequently, the only way to fix the latter is to replace your Frisco home’s heater.
- Refusal to turn on: In the best cases, this is just a thermostat issue. However, if your thermostat is set to the correct temperature and the heating system still won’t cycle on, there may be a more serious issue at play, such as a gas supply leak. Our Frisco furnace repair experts will get to the bottom of it ASAP.
- Carbon monoxide alarm goes off: Gas furnaces are configured in a way that separates the air around the gas valve and pilot light from the air in your home. If your carbon monoxide alarm goes off anytime your furnace turns on, it’s a serious issue. Odds are, you need a new heat exchanger. This is an emergency situation, so please shut off the heater, evacuate your home, and call for furnace repairs.
- Dust accumulation near the vents: This is most often an airflow problem. In most cases, dust indicates that the air filter needs to be changed. Thorough furnace cleaning may also be necessary.
If you notice any of the above, get in touch as soon as possible. Leaving a minor problem unresolved can result in further damage to your heater. As such, it’s often best—and least expensive—for you to call Colony right away at 972.591.0293.
What Happens When You Call Colony?
When your furnace stops working, call us at 972.591.0293. The sooner you make that call, the sooner we can repair your furnace.
Once we visit your home, you can expect complete courtesy and professionalism. We won’t push services you don’t need. Once we pinpoint the root cause of your furnace problem, we make sure you understand each of your options.
In addition to capable furnace repair services, you can expect the following when we visit your home:
- Honest, zero-pressure estimates
- Rebate and financing options
- Highly certified in-house professionals
- Generous warranties
If you’re worried about delays, have no fear! We’re conveniently located in the heart of The Colony. Our central location makes it easy for us to send technicians out to Frisco, Plano, or Carrollton.
Schedule Your Furnace Repair in Frisco Today
Whether you need extensive heater repairs or just a quick check-up, Colony Air Conditioning & Heating is happy to help! We’ve been servicing heating systems for 48 years, and that means we have decades of HVAC experience at your disposal. Residents of North Dallas have long praised our expertise, punctuality, and integrity. Call us at 972.591.0293 and find out what makes us true furnace repair experts!
Frequently Asked Questions - North Dallas Furnace Repair
Can I troubleshoot my own furnace?
There are some basic troubleshooting tasks you can perform if your heating system underperforms or fails to turn on. A few quick checks you can do include:
- Ensure the thermostat is on and set to the correct temperature. It needs to be set higher than the room temperature in order to turn your furnace on.
- Checking the circuit breaker. If the switch for your heating system is off, turn it on. If it keeps switching off, give us a call as there’s likely a problem with the furnace.
- Check the air filter and change it if necessary. Low airflow and excess dust often result from a dirty filter.
If your Frisco furnace still has issues after these steps, reach out to Colony.
Why does my electric furnace keep tripping the circuit breaker?
Airflow issues may put undue strain on your furnace, causing it to pull more electricity and possibly overload the system. This issue can often be resolved by replacing the filter. It may also be an electrical problem. For instance, worn motor components may result in ground faults or short circuits, causing a break. A professional furnace repair technician from Colony should address these issues.
How often do I need to change my furnace’s air filter?
We recommend changing your air filter every one to three months in North Dallas. Where you fall in this range depends on how often you use your heater and whether or not you have pets. Don’t hesitate to reach out to Colony with questions! We can help you understand the manufacturer's recommendations for your specific Frisco furnace.
Can I fix my furnace myself?
Furnaces are built with a number of complex electrical components, and the use of natural gas can make them especially volatile. We don’t recommend DIY furnace repairs unless you are a trained, licensed, and certified HVAC technician. If that’s you, you probably could do it yourself. If not (or if you have any doubts whatsoever about your ability to fix your heater), give us a call. Mistakes often end up being more costly than professional furnace repairs in Plano, especially when a part needs to be replaced.
How often should my furnace get a tune-up?
Routine furnace maintenance visits should occur about once per year. Fall is a good time for us to check on your Carrollton furnace. That way, we can ensure it’s ready for the upcoming cooler temperatures.
Why is there a burning smell when I turn my furnace on?
If it’s the first time you’re turning on your furnace for the season, a burning scent is normal. Often, a fine layer of dust will accumulate in your system during the spring and summer, and the smell comes from that being burned off. However, persistent burning smells could mean anything from electrical problems to a burnt-out blower motor. Those situations warrant professional HVAC attention, so give us a call.
Why is my furnace making banging noises every time it turns on?
Bent blower fans, worn components, and even pressure differentials can all result in odd noises. If you’re concerned about the sounds coming from your furnace, reach out to us! Our Frisco heater expert will take a look and quiet the banging.
How much will it cost to repair my home’s furnace?
The cost of fixing a furnace in Frisco ultimately depends on the make and model of your furnace, as well as the exact issue. Most problems are less expensive, costing no more than a couple of hundred dollars. More serious problems, such as a cracked heat exchanger, could cost well over a thousand dollars. We understand how costly furnace repairs can be, so we offer our North Dallas customers coupons and other offers to help offset these expenses.
How soon can you repair my furnace?
That depends on the nature of the repairs. In most cases, we can repair furnace problems as soon as we diagnose them, thanks to our well-stocked service vehicles. Regarding when we can visit your home, that depends on the distance and the urgency of your furnace issues. Naturally, emergencies that pose a risk to safety or well-being have the highest priority. In any case, we’ll be there as soon as possible.