According to our customers' comments, our Honesty, Integrity, and Professionalism set us apart from others. See testimonials from Frisco, The Colony, Plano and Carrollton TX. But that's not all that is different. Below are 10 qualities that our customers have commented that they appreciate.
We have personnel in place to take your call around the clock, including holidays because we know that your every day comfort is important. Contractors frequently come and go in this business but thanks to our returning customers and their referrals, we have provided continuous service under the same ownership for 40 years. See reliability testimonials from Flower Mound TX, Lewisville TX, Plano TX, and The Colony TX.
Our technicians can pinpoint problems in minutes, not hours or days because we have made training a priority. We were one of the first companies in this area to employ EPA and NATE-certified technicians. NATE-certification is third party verification that an HVAC technician knows his craft. This certification process is not easy -- only those companies who are serious about customer satisfaction are willing to take the time, effort, and expense necessary to complete the entire certification process. See testimonials from Plano TX and The Colony TX.
• Money-Saving Discounts, Coupons, and Rewards
With our Colony Service Plan program, our members are eligible to receive discounted rates, exclusive coupons, private sales events, a fast-pass for emergency service, and two free precision tune-ups and safety checks. You can also save with our website coupons, and participate in our Colony Cool Cash Referral Rewards program - a unique referral program with double rewards.
• Safety and Security
You can be assured of the safest and highest quality service because all of our technicians and installation teams are background checked, drug screened and are full-time employees. No subcontractors are used. Our goal is for you to feel safe and comfortable with our technicians. Through our involvement with the WorkerCheck Background Screening Program, our technicians are thoroughly checked in nine ways. Those who fail to pass are not employed. See safety testimonials from Flower Mound TX and Carrollton TX.
• Family-Friendly Technicians
We employ craftsmen who are not only highly skilled and technically qualified, but who also are a pleasure to have in your home. Each technician is instilled with a sense of pride in the company, acts in a professional and polite manner, and is uniformed and has a company ID. See more testimonials from Flower Mound TX and Frisco TX and The Colony TX, Carrollton TX, and Lewisville TX.
• Fast Service from a Family-Owned Business
You'll benefit from our central location because it is ideal to provide fast heating and air conditioning services with no travel charges or hidden fees. As a family-owned business, we're small enough to offer more personalized service with owners who are readily accessible. On the other hand, we're large enough to provide a sufficient number of technicians, parts, equipment and supplies to serve you faster. See fast service testimonials from Frisco TX, The Colony TX, Little Elm TX, and Highland Village TX.
• Convenience and Courtesy
You'll receive fast and convenient service because our stocked warehouse and mobile fleet have the parts on hand to solve most ac and heating repairs on the spot. You'll love our courtesy reminder calls the day before your appointment and our "call to meet" service for minimal disruption to your day. See Lewisville TX and Flower Mound TX testimonials.
• Customer Service Quality
Our customers are our everyday focus which is why we place so much importance on surveying our performance. We listen to our customers so that you can be assured of a high level of service each and every time you use our company. We are proud to be recognized as North Texas' only 6-time President's Award winner, an award based on customer service scores, technical proficiency, and operational excellence. See press release for more information. Although we are not perfect, we do pursue perfection every day.
• Rock Solid Guarantees
The best in North Texas when purchasing new air conditioning or heating equipment.
• Honesty and Integrity
You can be assured that the advice we give and the repairs we make are honest because our technician's paychecks are based on an hourly wage...not on a commission basis. See honesty testimonials from Frisco TX, Carrollton and Highland Village TX.
We look forward to servicing your air conditioning and heating needs. Call today.
We accept cash, check, and all major credit cards