Air Conditioning and Heating Repair in Richardson TX

Customers say: The reviews exhibit a positive sentiment overall, with a majority of customers expressing satisfaction with the services provided by Colony Air. The positive reviews frequently mention friendly and helpful staff, professionalism, expertise, and excellent customer service. Customers appreciate the technicians' knowledge, politeness, and the thoroughness of the service provided. The positive reviews also highlight the efficiency and timeliness of the service, with many customers mentioning that the issues were resolved promptly. Additionally, customers praise the cleanliness and organization of the technicians, as well as their respect for their property. However, there are a few negative reviews, which mainly focus on minor issues or scheduling conflicts. The negative reviews mention long wait times, delayed appointments, and technicians arriving late. There are also a few complaints about pricing and the cost of the services. Overall, the sentiment of the reviews is positive, with a clear majority of customers expressing satisfaction with the services provided by Colony Air. The positive reviews highlight the professionalism, expertise, and excellent customer service of the staff, while the negative reviews mainly focus on minor issues or scheduling conflicts.