Customer Service Quality Testimonials

Thank you all so much for always being so prompt and knowledgeable. You are appreciated. I have been getting service since 1977 and have never been disappointed!"

Deb S., Carrollton TX


"You've always done a great job. We've been a customer for at least 15 years -- maybe longer."

Carole S., The Colony TX


"I am always amazed how consistently top notch your service is!"

Christine P., Lewisville TX


I mainly wanted to compliment Colony AC for the great customer service and technical service. The office staff was wonderfully efficient, friendly and were genuinely concerned. Friendly and caring people are hard to come by. We will continue to call Colony AC regardless of where we live in the North Dallas area. You all rock! Thanks!

Gary J., The Colony TX


"Good customer service – someone is hiring right and setting the tone."

Paul P., The Colony TX


"I would like to say I appreciate all of the help you and your crew did to make a satisfied customer. Carrier selected the proper company to represent them as an authorized dealer. Your team at Colony AC truly know the meaning of customer service. I would like to say a VERY SPECIAL THANK YOU TO CONNIE. If service centers had more people like Connie, it would be so much better when you call in with a problem. I am so very glad and pleased with the immediate response to my concerns and also the repair of my air conditioning unit. Please forward this to your Carrier contact. I really would like to let them know you guys are SUPER and excel in customer service and provide EXCELLENT CUSTOMER SATISFACTION. I called on Monday and my unit was fixed on Tuesday; it doesn't get any better. Thanks for caring about your customers. Now I understand why plaques are lined down the walls of your office. May God Bless your company and employees. Thank you, thank you, and thank you. I really appreciate everyone's help, especially Connie!"

T. W., The Colony TX


Colony Air Conditioning & Heating is an A+ rated air conditioning and heating company providing fast, certified air conditioner and heater repair service in Frisco TX, Plano TX, McKinney TX, Allen TX, Flower Mound TX, Highland Village TX, Lewisville TX, Coppell TX, Carrollton TX, The Colony TX, Little Elm TX, and North Dallas TX

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